Effective January 1, 2012, all organizations with one employee or more in the private and non-profit sector must be in compliance with the Ontario government’s Accessible Customer Service Regulation. This regulation is the first to come into effect under the Accessibility for Ontarians with Disabilities Act, 2005 (AODA). OCP recommends that you learn more to find out if this regulation applies to you, what you need to do, and why you need to comply.

You can find free tools and resources to help all organizations comply at the government’s accessibility website www.accessON.ca.

You can find other free tools tailored to the health care sector including a health care compliance guide with questions and answers, a checklist of requirements and compliance templates at the Excellence Canada accessibility site: www.peopleaccess.ca.
This site also offers low cost tools including kits with an e-learning course, step by step compliance guide, a tips tool tailored to the health care sector, as well as ways to help your patients or clients know that your practice is committed to accessibility.